Frequently Asked Questions (FAQ)

You may apply by registering your profile via our official website contact form or by visiting our office at 250/1 High Level Road, Colombo 05. Please bring your updated CV, certified vocational qualifications (NVQ), and copies of your past employer service letters.

No. In accordance with ethical recruitment practices, submitting an application or registering interest does not guarantee selection. Final hiring decisions rest entirely with overseas employers based on skills assessment and technical qualifications.

You may submit your CV for preliminary assessment, but you must apply for an official Sri Lankan passport immediately. A passport with at least 2 years validity is mandatory before you can be shortlisted for employer interviews.

No. SkyRoute Global charges zero fees for receiving, registering, or evaluating job applications. Never pay any fee to anyone claiming to register your CV with our agency.

Interviews are conducted either via secure high-definition video conferencing directly with employer hiring teams, or in-person when overseas employer delegations visit Colombo. All interviews are coordinated at our Colombo offices.

For technical and skilled trades (such as welders, electricians, mechanics, and equipment operators), practical trade tests are conducted at accredited technical vocational centers (e.g. NAITA or certified training facilities) to verify practical competence.

Language requirements vary by sector. Administrative, hospitality, and supervisory roles require conversational English fluency. Skilled manual trades require basic operational English to understand workplace safety commands and technical instructions.

Selected candidates receive formal written notification from SkyRoute Global within 3 to 7 business days following interview completion. We will present your written job offer detailing wages, hours, and employment conditions.

Selected candidates must pass comprehensive medical fitness screening at an accredited medical center (e.g. GAMCA / GCC approved centers for Gulf destinations). Tests evaluate general health, communicable diseases, vision, and occupational fitness.

No. We only collect original passports when required for official consular visa endorsement or final SLBFE airport clearance. Your passport remains your personal property and is returned with your stamped visa.

Yes. Most destination countries require certificates to be authenticated by the issuing institution, the Ministry of Education / TVEC, and attested by the Consular Affairs Division of the Ministry of Foreign Affairs (MOFA) in Colombo.

Candidates must obtain an official Police Clearance Certificate issued by the Police Headquarters in Colombo confirming a clean judicial record.

Recruitment costs are governed by Sri Lanka Bureau of Foreign Employment (SLBFE) statutory regulations. Candidates are only responsible for statutory costs specified by law (such as mandatory medical examinations and SLBFE registration insurance). Unauthorized service commissions are strictly prohibited.

Never. Every authorized payment made at our Colombo office is acknowledged with an official, stamped corporate receipt. Never pay cash to individuals, sub-agents, or personal bank accounts.

For almost all categories and jurisdictions governed by bilateral agreements, the overseas employer provides a free, confirmed one-way economy air ticket for initial mobilization and a return ticket upon contract completion.

If a candidate is deemed medically unfit under destination health criteria, processing halts immediately. Candidates are never charged cancellation penalties, though medical clinic fees are paid directly to the authorized clinic.

SLBFE registration activates mandatory foreign employment insurance covering accidental injury, emergency repatriation, medical expenses abroad, and legal support through Sri Lankan diplomatic missions.

You can independently verify our license by checking the licensed foreign employment agency directory on the official SLBFE website (www.slbfe.lk) using our official agency registration credentials.

If terms differ from the SLBFE-endorsed contract you signed in Colombo, contact SkyRoute Global's Colombo grievance desk immediately and report the discrepancy to the Labor Welfare Officer at the nearest Sri Lankan Embassy.

Under international labor conventions and the domestic laws of most host nations, employers are legally prohibited from withholding personal identification documents or passports without explicit employee consent.

Standard mobilization requires 30 to 60 days following diplomatic attestation, depending on candidate trade testing requirements and host country visa issuance timelines.

Yes. SkyRoute Global coordinates full delegation logistics, providing private interview suites, multimedia presentation equipment, and dedicated technical trade-testing workshop facilities.

Employers must provide a certified Commercial Registration, Demand Letter, Power of Attorney, and Standard Employment Contract, attested by the Sri Lankan diplomatic mission in their country.

In accordance with standard international recruitment agreements, we provide a 90-day probationary replacement warranty for candidates found medically or technically unsuitable during initial onboarding.